Return & Replacement Policy
Simple step-by-step procedures for transit damages, defects, and hassle-free replacements.
Return Policy - Accessories Mart
At Accessories Mart, we are committed to providing high-quality products and excellent customer service. If you need to return a product, please review our return policy below.
1. Return Eligibility
You can return a product if:
- It is damaged, defective, or incorrect upon delivery.
- The product is unused, in its original packaging, with all accessories intact.
- The return request is raised within 7 days of delivery.
2. Non-Returnable Items
The following items cannot be returned:
- Used or damaged products (not due to transit damage).
- Screen protectors, chargers, earphones, and other hygiene-related accessories.
- Items purchased during special discounts or clearance sales.
3. Return Process
To initiate a return, follow these steps:
- Contact our support team at support@accessoriesmart.in or call our helpline within 7 days of delivery.
- Provide your order number along with a clear image or video of the product showing the issue.
- Our team will review the request and arrange for pickup if applicable.
4. Order Cancellation
- Orders can be canceled before shipping for a full refund.
- Once shipped, cancellation is not possible, and you must follow the return process.
5. Contact Us
For any return-related queries, feel free to contact us:
📧 Email: support@accessoriesmart.in
📞 Phone: 63779 22118
📍 Address: [Your Business Address]
Last Updated: [Date]
Need help understanding our return policy?
Our support team is always available to help you with transparent and honest answers.