Refund Policy

Refund Policy - Accessories Mart

At Accessories Mart, we are dedicated to ensuring that you have a seamless shopping experience. If you are eligible for a refund, please review our refund policy below:

1. Refund Eligibility

• Damaged, Defective, or Incorrect Products:
  If the product you received is damaged, defective, or not what you ordered, you may be eligible for a refund.
• Unused Condition:
  The item must be unused, in its original packaging, and include all accessories.
• Time Frame:
  Refund requests must be submitted within 7 days of receiving the product.
• Non-Refundable Items:
  Certain items (e.g., hygiene-related accessories like earphones or screen protectors) are not eligible for a refund.

2. Refund Process

• Initiation:
  Contact our customer support at support@accessoriesmart.in or call our helpline within the eligible period, providing your order number and evidence (photo or video) of the issue.
• Review:
  Our team will assess your request. If approved, we will initiate the refund process.
• Method:
  The refund will be credited back to your original method of payment.

3. Processing Time

• Once approved, please allow 7-10 business days for the refund to be processed and reflected in your account.

4. Order Cancellation Refunds

• Before Shipment:
  Orders canceled before shipping are eligible for a full refund.
• After Shipment:
  For orders canceled after shipment, the product must be returned as per our return policy to qualify for a refund.

5. Contact Information

For any questions or concerns regarding refunds, please reach out to us at:

• Email: support@accessoriesmart.in
• Phone: +916377922118
• Address: [Your Business Address]

Last Updated: [Date]